FAQs

How many hours does the inspector work at the factory?

Typically, each inspector will work 8 hours per day, not counting meal breaks. How much time he spends at the factory depends on how many inspectors are working there, and whether the paperwork is completed at the factory, or at the office. As an employer, we are bound by China labor law, so there is a limit to the amount of time our staff can work each day without incurring additional charges. Many times, we have more than one inspector onsite, so typically the report will be completed while at the factory. At other times, the report will be completed later in the local, or home office. It is important to remember however, it is not only the inspector who is dealing with your inspection. Every report is reviewed and cleared by a supervisor, and processed by your coordinator. So many hands are involved in a single inspection and report. However, we put forth our best effort at maximizing efficiency in your behalf. We have proved time and again that our pricing and man hour quotes are very competitive.

Is package testing necessary for all products?

Package testing is mandated by regulations for some products such as; food, pharmaceuticals, medical devices, dangerous goods, etc. This may cover both the design qualification, periodic retesting, and control of the packaging processes. For unregulated products, testing may be required by a contract or governing specification. However, for most consumer goods, package testing is often a business decision involving risk management for factors such as:

• cost of packaging
• cost of package testing
• value of package contents
• value of good will in your market
• product liability exposure
• other potential costs of inadequate packaging

CHECKANT staff would be happy to assess your specific product and packaging requirements to help you determine whether package testing can improve your quality deliverables.

How can I trust CHECKANT to be ethical?

CHECKANT has published a Code of Ethics (hereinafter “the Code”) that provides clear direction to employees in all areas of their daily business activities. All employees, managers and executives are responsible for assuring that compliance remains a vital component of our business process. We ensure that the principles embodied in the Code are implemented throughout our internal Quality System processes, procedures, and audits. Supported by rich knowledge and experience in the field, and benefiting from over 600 staff members, CHECKANT is dedicated to helping our customers meet all their Quality, Safety and Ethical Standards to support their supply chain in the global marketplace. If you wish to obtain a copy of our Code of Ethics, please contact us.

What kind of inspections do I need?

The type of quality control inspection you need largely depends on the quality goals you are trying to achieve, the relative importance of quality as it relates to your market, and whether there are any current production issues that need to be resolved.

We invite you to explore all the inspection types we provide by clicking here.

Or, you can contact us, and our staff can work with you to determine your exact requirements, and propose a custom solution to best meet your needs.

Can I get the report the same day of the inspection?

It may be possible to get an initial quality control inspection report the same day. However, the verified report is not available until the next business day. It is not always possible to upload the report into our system from the supplier location, so the inspector may have to wait until he returns to the local or home office to do so. In addition, while the vast majority of our inspectors throughout Asia have good English skills, we want a final review by a supervisor with excellent language skills. This also allows for a final review for accuracy and internal audit purposes.